Smart City — Intercom and audio solutions for smart cities | Daicon Srl


Smart City — Intercom and audio solutions

Smart Cities use information and communication technologies to improve operational efficiency, share information with the public and offer higher-quality services. Cities take proactive measures to reduce crime rates, ease traffic congestion and identify environmental problems such as noise pollution.

Audio and intercom solutions turn these challenges into opportunities: they inform, help, protect and improve urban life. Public safety, situational awareness and the ability to react in real time play a key role in this ecosystem.

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Enhanced public safety

A growing number of Smart Cities use intercom and audio technology to provide safe, secure communication channels. Studies show that protection systems for public areas contribute significantly to preventing crime. While video protection has become an integral part of cities, integrating intelligent audio systems aims at greater liveability and safety.

Situational awareness

Audio integration enables immediate event validation and a complete understanding of the situation, leading to better decision-making, especially in critical situations. The combination of audio and video creates a more complete picture at all times.

Immediate remote intervention

In the event of vandalism or dangerous situations, operators can intervene immediately and remotely via talking cameras, without an officer having to be physically present. A fast, effective response anywhere.

Cost-effectiveness

Implementing an audio protection system is much more flexible and economical than increasing security staff. It offers excellent coverage of public areas, active and effective 24 hours a day, 7 days a week, reassuring residents and visitors.

🔓 Crime prevention Emergency management 24/7 coverage ✓ Savings compared with staff

Info points and information panels

Tourists often struggle to find their way around unfamiliar cities. Information panels near transit points and landmarks are a valuable aid for exploring the city easily. These systems can be extended with an AI voice assistant based on conversational artificial intelligence, able to answer the most common questions in several languages.

Information panels make the exchange of information more inclusive and accessible, including for people with disabilities. Integrated with intercom systems, they allow direct two-way communication with the city control room, guaranteeing real-time assistance anywhere in the city.

Real-time information

Timetables, maps, events and city services updated in real time directly on the panel.

AI voice assistant

Multilingual conversational artificial intelligence to answer citizens' questions automatically.

Multilingual

Support in several languages for tourists and foreign visitors, improving the experience of the city.

🤖 Conversational AI Multilingual Accessibility for people with disabilities Real-time updates

Applications for the smart city

Daicon's intercom and audio solutions cover a complete range of urban environments and infrastructure, bringing security, communication and services to citizens wherever they need them.

Public transport stops

Real-time information and two-way voice communication for bus and train passengers. Automatic announcements, delay warnings and direct assistance from the control room.

Smart street lighting

Smart street lamps that not only provide light, but can also talk. Integration with loudspeaker systems for public announcements, alerts and road emergency management.

Information terminals

The best way for the city to present itself and communicate: a unique user experience. Interactive kiosks with an integrated intercom and a direct connection to city services.

Loudspeakers for public areas

For background music, service announcements and crime prevention, day and night. Sound distribution calibrated for squares, parks and pedestrian areas.

Intercom systems for road bollards

The city's new guardians for traffic calming and increased safety. Smart bollards integrate intercom and video surveillance for controlling urban access points.

Integration in Smart City apps

Bring emergency calls and communication to the city's app and to citizens' smartphones. Intercom services extend to every resident's mobile device.

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Car park management

Communications at barriers, automatic pay stations and in the parking area. Voice assistance in case of malfunctions, payments and wayfinding inside car parks.

Charging and self-service stations

For e-stations, charging points and bike sharing services: direct communication with customer service in case of difficulty, guaranteeing a smooth, satisfying experience.

Talking cameras, public buildings and security posts

The combination of audio and video technologies creates a complete urban security system, able to monitor, communicate and intervene in real time on any critical event. From a single public building to centralised management of the whole city.

Talking cameras

Video and audio: the perfect pairing in security. IP loudspeakers allow direct two-way communication for complete information, overcoming the limits of images alone.

Public buildings

Optimal protection for employees and people present in buildings during dangerous situations, based on a risk analysis. Voice alarm systems and centralised event management.

Police posts

If the post is temporarily unmanned, the call from the intercom terminal at the entrance is automatically forwarded to the control centre, guaranteeing continuity of service.

Real-time response

A centralised control centre from which operators remotely manage communication requests, emergencies and critical situations across the entire urban area.

Two-way communication

Citizens can send requests to the control centre and receive timely replies. The intercom system allows information to be validated through the direct involvement of people.

Centralised dashboard

Unified monitoring of all audio, intercom and video devices on a single platform. Event logs, statistics and alarm management for complete control of urban security.

📺 Integrated video + audio Automatic call forwarding Centralised control room ✓ Immediate remote response

Integration with city systems

Daicon's Smart City solutions are designed to integrate natively with the city's digital infrastructure, creating a coherent ecosystem in which the various systems communicate with each other in real time.

IP video surveillance

Native integration with IP cameras and CCTV systems. Talking cameras combine video recording and an IP loudspeaker in a single device, enabling two-way communication from anywhere in the city.

Citizens' mobile app

Emergency calls and communication with city services are integrated directly into the city's official app, bringing the intercom to the smartphone of every resident and visitor.

Security control centre

Connection with the control centres of the local police, civil protection and emergency services. Intercom systems become direct access points to the city's public safety services.

📱 Mobile app Integrated CCTV Control centre Civil protection Emergency services

Bring the Smart City to your area

Our experts are at your disposal for free, personalised advice. We design tailor-made audio and intercom solutions for the needs of your city, municipality or public body.

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